Do you offer home delivery?
All online pre-orders are for in-store pickup only at 33-04 Broadway, Astoria, NY 11106. For daily café delivery (brunch, sandwiches, and coffee), please place your order through our Toast platform.
How much advance notice is required?
Croissant boxes, fruit dessert boxes, seasonal desserts and holiday pies require at least 2 days advance notice. Whole celebration cakes and sweet catering require at least 3 days. For Thanksgiving pre-orders, the final cutoff is Tuesday, November 24 at 6:00 PM for pickup on November 25 or 26.
Can I customize a cake with written piped lettering?
To preserve our artisanal designs and mousse finishes, we do not pipe custom text onto cakes or make custom cakes.
What happens if I arrive late for pickup?
Your order will be safely held in our temperature-controlled refrigeration until closing time (8:00 PM). If you cannot make it before closing, call us immediately at (347) 408-7024 to reschedule.
Do you accommodate severe allergies?
Our kitchen regularly processes wheat flour, tree nuts, eggs, and dairy. We are not a certified allergen-free facility and cannot guarantee zero cross-contamination. Allergens are listed on each product page.
What is your cancellation and refund policy?
All pre-orders are final. We do not offer refunds. For questions about your order, call us at (347) 408-7024.